Facilitating a telecom giant’s sales with cross-platform development

RESULT

Pixel
perfect

product delivered in record time
Highlights
Integration with AEM | Geolocation feature
Project goal
Build a responsive, cross-platform app for supporting telecom sales process
Technologies
React Native

RESULTS

Pixel
perfect

product delivered in record time

Project goal

Build a cloud-based software for animal well-being management with strong UX/UI focus

Technologies

React | React Native | Django | Kafka Streams | Timescale

Highlights

Near real time data processing | IoT integration

RESULTS

Pixel perfect

product delivered in record time
Project goal

Build a responsive, cross-platform app for supporting telecom sales process

Highlights

Integration with AEM | Geolocation feature

Technologies

React Native

COX is part of a media conglomerate founded in 2008

cross platform mobile development

COX is part of a media conglomerate founded in 2008

It aggregates 20 markets across the United States. Their internet and telecommunication services as well as smart solutions reach 52 million+ Americans weekly and they own 100+ news outlets.

Going cross-platform with a core sales product

cross platform mobile development

Going cross-platform with a core sales product

In 2019, COX decided it was time to re-design a native iOS app used by their sales representatives. This app is an integral part of their sales pitch and process, enabling sales team members to identify client needs and offer the right solutions. At the time, the product had a number of limitations.

Not only was the app limited to compatibility with Apple products, it was also difficult to update.. Every time the COX marketing team needed to change text or a visual aspect, they had to assemble a development team to make the changes and deploy them.

Seeking a partner that could help develop an improved version, COX reached out to Periscope, a Minnesota advertising agency. Their goal was to launch a more flexible, agile app compatible with any cell phone or tablet.

cross platform mobile development
cross platform mobile development

The development of a 100% customizable app

cross platform mobile development

The development of a 100% customizable app

Octobot and Periscope go way back. We’ve worked together on numerous projects for various companies, including COX. Periscope specializes in marketing and design so they didn’t count on inhouse development to build digital products, hence our partnership. When COX presented their software needs, Periscope knew they would need our tech expertise to bring the envisioned solution to fruition.

While Periscope provided the designs, our team translated them into software. As COX already had a CMS in place to manage content, the Adobe Experience Manager, our solution integrated with their platform to easily access texts, images, and other data. The goal was to create a full customizable product so the app would adapt faster and better to COX marketing initiatives.

How it works

Implementation
The app poses a series of questions to understand consumer internet and cable needs.
Connect
Questions like: what news channels and streaming apps do you prefer, what kind of content do you consume, how many TVs do you have in the household? etc.
Monitor
Based on the answers, the system then recommends a bundle of tv, internet, and/or other services. The geolocation feature checks user locations to offer the most accurate bundle cost.
Make adjustments
Users can also check out all COX services in detail in the app’s “Products” section, which works as a digital brochure.
Setup

The app poses a series of questions to understand consumer internet and cable needs.

Customized solution

Based on the answers, the system then recommends a bundle of tv, internet, and/or other services. The geolocation feature checks user locations to offer the most accurate bundle cost.

Digital brochure

Users can also check out all COX services in detail in the app’s “Products” section, which works as a digital brochure.

Do you want to transform your business and your users’ lives?

A React Native app built in record time

A React Native app built in record time

We chose React Native for this product, a cross-platform framework that generates high-performance, consistently efficient apps. We put a lot of focus on responsiveness to make sure it looked great on any device.

Our developers collaborated with the Periscope design team and the Product Owner to ensure we delivered the product in record time, and we did, in only 2 months. At some point, our devs traveled to the US to work side by side with Periscope staff.

The onsite work was key in making informed decisions and aligning the product’s technical and business aspects. Throughout our visit we worked together on requirements and improvements before launch.

See related cases