Making Telehealth Accessible and Reliable

RESULT


89%

savings in the platform's bug mainteinance
Highlights
Manual and automated QA implementation | New features development | Code migration | Platform maintenance
Project goal
Modernize an outdated and failing platform to make it the best in the market
Technologies
React | Node | Next | Nest | AWS

RESULTS

89%

savings in the platform's bug mainteinance

Project goal

Modernize an outdated and failing platform to make it the best in the market

Technologies

React | Node | Next | Nest | AWS

Highlights

Manual and automated QA implementation | New features development | Code migration | Platform maintenance

RESULTS

89%

savings in the platform's bug mainteinance
Project goal

Modernize an outdated and failing platform to make it the best in the market

Highlights

Manual and automated QA implementation | New features development | Code migration | Platform maintenance

Technologies

React | Node | Next | Nest | AWS

Ambitious Platform Goals

Ambitious Platform Goals

Wheel is a telehealth services provider that helps companies offer their users a better service and their practitioners a more efficient way to manage their schedules, all through a customizable digital platform. They have partnered with brands such as Amazon, and other big names nationwide.

The platform allows users to schedule appointments, request studies, and access their lab results. The process can be done online from start to finish, and the app will connect patients to emergency in-person attention if needed.

Stepping up the Platform's Performance

Stepping up the Platform's Performance

Our client was struggling with an outdated and under optimized code in their platform, and decided to bring an outsourced team to take care of bug-fixing and maintenance, while their in-house engineers dedicated time to planning a modernized platform.

We were able to reduce Wheel’s investment in maintenance by introducing optimized code. Soon, they went from needing a sizable team dedicated to maintenance to only one person. As the need to optimize the code was reduced, Octobot developers migrated to the new platform and contributed directly with the product's new version. This has allowed Wheel to fully focus on solution advancement, and moving faster with new features and integrations that allow the company to stay an industry top choice.

After the first steps of our partnership, we received excellent feedback from the client, stating that our team has been a key to the business’ growth. That’s why after the initial maintenance work, our team shifted their focus to work on the migration to the new platform alongside Wheel’s in-house team. Keeping us a part of their team allowed them to move faster, with a team of software engineers that were already familiar with the platform, and required no onboarding or training for subsequent projects.

An Outstanding Telehealth Service

An Outstanding Telehealth Service

We’ve been able to collaborate with our client to successfully improve their platform and migrate everything from the outdated version to the new solution in just under a year. During our time, we’ve also introduced manual and automated QA roles and good practices. The company did not have these in place prior to our involvement, and they’ve found it makes the development team’s work more efficient and the testing stages much shorter.

Wheel can now offer a seamless solution to their clients: a telehealth platform that they can adapt to their own needs, maintaining a standard version for their workers, which makes management easier. They also introduced new and innovative features such as an improved algorithm to assign consultation, ensuring shorter wait time to see a doctor. All of this takes state requirements and limitations into account, making it simpler to assign work and appointments nation-wide.

Do you want to transform your business and your users’ lives?

Top-Notch Solution For Top-Notch Clients

Top-Notch Platform For Top-Notch Clients

We are working on offering Wheel’s clients a seamless move from one platform to another, and excited to welcome new clients to the new app. Our recent work has helped close deals with companies such as Johnson & Johnson and Walgreens.

It’s exciting to enable our partner to move faster and get involved in the technical decisions. Bigger projects and more innovative features – both in the patients’ and clinicians’ platforms – are in our backlog to secure this solution as the top choice for health providers across the country.

See related cases