Innovative development of platforms serving 20K+ users

RESULTS

20K

users registered scheduling 2k monthly medical appointments
Highlights
Integration with HL7 protocol | Mobile and web software development
Project goal
Facilitate the digital transformation of an important healthcare business
Technologies
Angular | Ionic | Django | Docker

RESULTS

20K

users registered scheduling 2k monthly medical appointments

Project goal

Facilitate the digital transformation of an important healthcare business

Technologies

Angular | Ionic | Django | Docker

Highlights

Integration with HL7 protocol | Mobile and web software development

RESULTS

20K

users registered, scheduling 2k monthly medical appointments
Project goal

Facilitate the digital transformation of an important healthcare business

Highlights

Integration with HL7 protocol | Mobile and web software development

Technologies

Angular | Ionic | Django | Docker

AMSJ is a medical care center that serves over 50k patients

mobile web development

AMSJ is a medical care center that serves over 50k patients

It provides assistance to people both locally and nationally, with clinics and diagnosis centers in 8 cities. It is the most prominent health care institution in its state and we’ve proudly served as their tech partner for over six years.

Improving healthcare services with cloud technology

mobile web development

Improving healthcare services with cloud technology

In 2015, after over 50 years in business, AMSJ decided to incorporate digital solutions to their customer attention channels. Previously, patients could only schedule a medical appointment by phone or by visiting one of their clinics, which translated into long wait times. AMSJ envisioned an autonomous solution where users could submit requests and schedule consults online. For that, AMSJ came to us looking for a partner that possessed technical expertise and a fresh UI/UX perspective.

mobile web development

Multiple digital transformation web & mobile projects

mobile web development

Multiple digital transformation web & mobile projects

Building and launching the web platform to coordinate medical appointments was our first project together, and since then we’ve continued collaborating to make AMSJ patients and professionals' lives easier. Over time we have made countless improvements and added numerous functionalities to this platform, such as connecting the solution to their pharmacy services. We also developed a mobile application with the same functionalities, creating a hybrid platform to support users wherever they are.

Another important project was the development of a platform to book medical exams, from scheduling dates to making payments, and since the platforms are connected, patients are able to see their exam results. Both systems offer patients and professionals a simple, accessible experience to manage their medical needs.

How it works

Getting started
Users access the application with their own login and password from a computer or mobile device
Going digital
Patients can see their doctor’s availability, schedule appointments, request medications, check on lab reports and review their medical record
Payments
Payments for medication, medical studies or appointments can easily be done online
Users data
AMSJ professionals also access the platform to coordinate medical studies and check patient information
Getting started

Users access the application with their own login and password from a computer or mobile device

Going digital

Patients can see their doctor’s availability, schedule appointments, request medications, check on lab reports and review their medical record

Payments

Payments for medication, medical studies or appointments can easily be done online

Users data

AMSJ professionals also access the platform to coordinate medical studies and check patient information

Reports

Users can generate reports and compare metrics over time, as well as assign roles and responsibilities.

Do you want to transform your business and your users’ lives?

Diving into the complex healthcare business

At the UX level, our goal since day 1 has been to provide a familiar feel and helpful experience to a diverse population of patients that should be able to access AMSJ services from all kinds of devices. Initially, we held a Discovery phase to understand AMSJ processes and how information flowed from both the staff and the patient perspective. Based on this input, our design team presented wireframes of the whole users flow to validate with the client and start creating the UI.

Another challenge has been integrating the AMSJ platform for exam coordination with external services, such as financial institutions, and also implementing a communication protocol called HL7, which is a set of international standards for the transfer of clinical and administrative data. Additionally, an interesting integration allows doctors to see patients’ information during the exams on their computers or on the screen used for the exam itself.

1 years
of partnership
1 K
active
users
1 K
monthly transactions
1 years
of partnership
1 K
active users
1 K
monthly transactions

An ongoing partnership with new projects on the horizon

An ongoing partnership with new projects on the horizon

Understanding the complex system of a healthcare business has taken us out of our comfort zone. We’re continuously learning more about the industry and how it works in terms of pricing, protocols, services and more. The knowledge we’ve acquired over the last 6 years positions us as a core partner to AMSJ, since we've been able to combine our development skills with our experience working inside their industry.

Right now we have a dev team working on some improvements for existing web and mobile systems, and soon we’ll kick off a new end-to-end project to update the platform's technologies and refresh its UI/UX. Nowadays, almost 20k people are active users on the platform and every month, around 2k medical appointments are scheduled in a more easy, efficient way thanks to the software.

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